Patient Experience Front Desk Specialist

Warren Clinic, Inc.; Bixby (OK); On-site; USD 28,000 - 36,000; Full time

Job summary

Warren Clinic, Inc. is seeking a Front Office Clerk to support reception, patient registration, and billing in a medical practice setting in Oklahoma. The role involves greeting patients, collecting co-pays, and ensuring accurate data entry and chart preparation.

The position requires a High School Diploma or GED and at least 6 months of front-facing customer service or medical office experience. The candidate will use EMR systems and maintain patient records while upholding HIPAA and safety

Qualifications

• Minimum 6 months of front-facing customer service or medical office experience, preferred.
• High School Diploma or GED required.
• Proficient PC skills demonstrated.
• Able to organize and prioritize multiple tasks efficiently.
• Strong interpersonal and written/oral communication abilities.

Responsibilities

• Greet and direct patients and visitors per office protocols.
• Schedule appointments and register demographic and billing information.
• Determine eligibility to accommodate patient care in the medical office.
• Use EMR and other computer applications according to policies and procedures.
• Maintain and file medical records, prepare charts, and manage test results.
• Collect co-pays and deductibles; handle payments and balancing of cash drawer daily.
• Prepare encounter forms and supporting billing documentation.

Skills

PC skills

Organization

Data entry/recording

Communication (written & oral)

Prioritization

Fast learner

Critical thinking

Education

High School Diploma or GED

Tools

EMR systems

Job description

Warren Clinic, Inc. is seeking a Front Office Clerk to support reception, patient registration, and billing in a medical practice setting in Oklahoma. The role involves greeting patients, collecting co-pays, and ensuring accurate data entry and chart preparation.

The position requires a High School Diploma or GED and at least 6 months of front-facing customer service or medical office experience. The candidate will use EMR systems and maintain patient records while upholding HIPAA and safety