Patient Experience & Front Desk Coordinator

Warren Clinic, Inc.; Bixby (OK); On-site; USD 28,000 - 36,000; Full time

Job summary

Warren Clinic, Inc. in Oklahoma seeks a full-time front office assistant to handle reception, registration and billing tasks to enable efficient patient care. The position requires a High School Diploma or GED and at least 6 months of front-facing customer service or medical office experience.

Strong PC and data skills, effective communication, and the ability to multi-task are essential for success. Responsibilities include greeting patients, scheduling, collecting co-pays, maintaining records,

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of front-facing customer service or medical office experience.
• Proficient PC skills and data handling.
• Strong interpersonal and written/oral communication abilities.
• Ability to multi-task and stay organized.

Responsibilities

• Greets and directs patients and guests per office protocols.
• Registers demographics and billing info; determines eligibility.
• Schedules appointments and handles co-pays/deductibles.
• Maintains medical records and billing documents.
• Uses EMR and billing systems per policies and procedures.
• Ensures cleanliness, safety and HIPAA compliance.

Skills

PC skills

Multi-tasking

Data entry

Communication

Organization

Education

High School Diploma / GED

Tools

EMR software

Billing software

Job description

Warren Clinic, Inc. in Oklahoma seeks a full-time front office assistant to handle reception, registration and billing tasks to enable efficient patient care. The position requires a High School Diploma or GED and at least 6 months of front-facing customer service or medical office experience.

Strong PC and data skills, effective communication, and the ability to multi-task are essential for success. Responsibilities include greeting patients, scheduling, collecting co-pays, maintaining records,