Front Desk Patient Experience Specialist

compasshealthnetwork; Linn Creek (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Compass Health Network in Linn Creek, Missouri is seeking a Customer Relations Specialist to be the welcoming face of our clinic and a key member of the integrated care team. You will greet patients, manage check-in and check-out for primary care, dental, behavioral health, and specialist appointments, and verify insurance and demographic information while collecting co-pays.

This is a full-time role that supports daily clinic operations to ensure smooth and efficient service.

Qualifications

• Experience greeting and assisting patients.
• Ability to verify insurance and demographics.
• Strong teamwork and communication.

Responsibilities

• Greet patients and manage check-in/check-out for appointments.
• Verify insurance and collect demographics.
• Collect co-pays and maintain accurate billing information.
• Support day-to-day clinic operations to ensure smooth workflow.

Skills

Customer service

Front desk

Phone etiquette

Check-in/check-out

Job description

Compass Health Network in Linn Creek, Missouri is seeking a Customer Relations Specialist to be the welcoming face of our clinic and a key member of the integrated care team. You will greet patients, manage check-in and check-out for primary care, dental, behavioral health, and specialist appointments, and verify insurance and demographic information while collecting co-pays.

This is a full-time role that supports daily clinic operations to ensure smooth and efficient service.