Patient Experience Specialist

Premier Eye Associates; Medford Township (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Premier Eye Associates in New Jersey is seeking a dynamic front desk receptionist who will be the first and last impression for our patients. This role requires calm professionalism, excellent communication, and the ability to handle busy periods with warmth.

You will greet patients, manage a high volume of phone calls and scheduling, verify insurance, and help keep the office running smoothly. If you thrive in a fast-paced, people-driven environment and value accuracy, this is your role.

Responsibilities

• Greet and check in patients with confidence and warmth
• Manage a high volume of phone calls and scheduling
• Verify insurance and communicate financial expectations clearly
• Coordinate patient flow and keep the schedule moving
• Handle patient questions, concerns, and occasional frustration
• Support other areas of the practice when needed

Job description

Premier Eye Associates in New Jersey is seeking a dynamic front desk receptionist who will be the first and last impression for our patients. This role requires calm professionalism, excellent communication, and the ability to handle busy periods with warmth.

You will greet patients, manage a high volume of phone calls and scheduling, verify insurance, and help keep the office running smoothly. If you thrive in a fast-paced, people-driven environment and value accuracy, this is your role.