Patient-First Medical Front Desk Specialist

Insight Eye Care; East Aurora (NY); On-site; USD 22,000 - 28,000; Full time

Job summary

Insight Eye Care is seeking a Medical Receptionist to be the friendly front line of the practice in New York. You will check in patients, verify demographics and insurance, and route information to the appropriate staff.

The role requires strong communication, meticulous record-keeping, and a calm, professional demeanor. The successful candidate will have healthcare reception experience, knowledge of medical terminology, and proficiency with the Compulink system.

Qualifications

• Minimum high school diploma or equivalent.
• 2 years of healthcare receptionist experience preferred.
• Knowledge of medical terminology, HIPAA regulations, ICD, and CPT coding recommended.
• Strong organizational and administrative skills; ability to multi-task under pressure.

Responsibilities

• Greet patients and perform check-in tasks.
• Update patient demographics and verify information.
• Verify insurance coverage and copays with carriers.
• Scan and file documents in the electronic system (Compulink).
• Explain intake forms and obtain signatures.
• Answer phone calls professionally and take messages.
• Schedule appointments and manage calendars.
• Maintain reception area and assist with office flow.
• Handle payments and balance daily reports.
• Support the office in emergencies and urgent requests.

Skills

Medical terminology

HIPAA knowledge

Attention to detail

Organization

Communication

Customer service

Time management

Multi-tasking

Education

High school diploma or equivalent

Tools

Compulink

Job description

Insight Eye Care is seeking a Medical Receptionist to be the friendly front line of the practice in New York. You will check in patients, verify demographics and insurance, and route information to the appropriate staff.

The role requires strong communication, meticulous record-keeping, and a calm, professional demeanor. The successful candidate will have healthcare reception experience, knowledge of medical terminology, and proficiency with the Compulink system.