Patient Experience Specialist

ViziRecruiter,LLC.; Flagstaff (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

ViziRecruiter,LLC. is seeking a Patient Relations Representative at Elk Ridge Community Health to support comprehensive healthcare goals. Your role includes greeting patients, verifying insurance, scheduling appointments, and interacting with the patient portal.

You will play a key role in ensuring a world-class experience for patients while managing administrative tasks efficiently. Bilingual candidates are preferred, and a current BLS certification is required.

Qualifications

• 7-11 months in data processing, clerical/administrative experience.
• Reliable transportation required for operational assignments.
• Bilingual (English/Spanish) preferred.

Responsibilities

• Greet patients and monitor the patient portal.
• Check in and out patients; schedule follow-up appointments.
• Collect financial obligations for services rendered.

Skills

Effective customer-facing and presentation skills

Compassionate communication

Proficient with MS Office

Education

High school diploma or G.E.D.

Current certification in Basic Life Support (BLS)

Job description

ViziRecruiter,LLC. is seeking a Patient Relations Representative at Elk Ridge Community Health to support comprehensive healthcare goals. Your role includes greeting patients, verifying insurance, scheduling appointments, and interacting with the patient portal.

You will play a key role in ensuring a world-class experience for patients while managing administrative tasks efficiently. Bilingual candidates are preferred, and a current BLS certification is required.