Patient Experience & Scheduling Specialist (Evenings)

C003 University Medical Associates (UMA) Only Employees and Financials; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

University Medical Associates (UMA) seeks a patient-focused on-site Registration Clerk to greet patients and families in person or by phone, verify demographics and insurance, and schedule visits. You will support clinic efficiency and accuracy in the registration workflow.

Responsibilities include collecting co-pays, updating patient accounts, and protecting confidentiality while coordinating with medical staff to ensure a positive patient experience and smooth operations.

Qualifications

• Obtain and verify demographic information for patients.
• Complete registration forms and verify insurance details.
• Handle payments and collect co-pays with accuracy and confidentiality.

Responsibilities

• Greet patients and families in person or by phone to enhance the patient experience.
• Schedule appointments and manage pre-registration work to support clinic efficiency.
• Maintain patient accounts and comply with privacy and regulatory requirements.

Skills

Customer service

Scheduling

Cash handling

Education

High school diploma or GED

Job description

University Medical Associates (UMA) seeks a patient-focused on-site Registration Clerk to greet patients and families in person or by phone, verify demographics and insurance, and schedule visits. You will support clinic efficiency and accuracy in the registration workflow.

Responsibilities include collecting co-pays, updating patient accounts, and protecting confidentiality while coordinating with medical staff to ensure a positive patient experience and smooth operations.