Evening Patient Services & Scheduling Specialist

Medical University of South Carolina; Charleston (SC); Hybrid; USD 22,000 - 28,000; Full time

Job summary

The Medical University of South Carolina seeks a patient registration professional to greet patients and families in person or by telephone and to optimize clinic flow. You will obtain and verify demographics and insurance, schedule appointments, and collect co-pays while maintaining confidentiality and delivering superior customer service.

You will work with medical staff to ensure accurate data entry, completion of forms, and adherence to regulatory requirements, contributing to a positive

Qualifications

• High school diploma or equivalent (GED).
• One (1) year of customer service experience.
• Ability to interpret and apply financial procedures and regulations preferred.
• Previous experience with hospital information systems or word processing preferred.

Responsibilities

• Obtain and update demographic and insurance information for all patients.
• Meet standard productivity metrics while performing the pre-registration and registration process.
• Complete all regulatory and compliance related forms for the visit.
• Complete verification and payment workflow, including screening for potential funding sources, and setting patient expectations for reimbursement.
• Demonstrate commitment to positive patient and family experiences and excellence in customer service.

Skills

Customer service

Phone etiquette

Data entry

Education

High school diploma or GED

Tools

Hospital information systems

Word processing

Job description

The Medical University of South Carolina seeks a patient registration professional to greet patients and families in person or by telephone and to optimize clinic flow. You will obtain and verify demographics and insurance, schedule appointments, and collect co-pays while maintaining confidentiality and delivering superior customer service.

You will work with medical staff to ensure accurate data entry, completion of forms, and adherence to regulatory requirements, contributing to a positive