Patient Registration Specialist - Day Shift

UMass Memorial Health; Clinton (MA); On-site; USD 21,000 - 37,000; Part time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health is seeking a part-time Patient Registration Clerk to provide access to healthcare by registering inpatient and outpatient services with accuracy and compassion.

Responsibilities include collecting demographics, insurance data, and patient liabilities, obtaining valid signatures, and assisting with patient wayfinding and communications. A focus on confidentiality and service quality is essential.

Qualifications

• Required: Customer service experience.
• Required: High school graduate or GED.
• Preferred: On-the-job training under supervision.

Responsibilities

• Register patients and obtain/enter demographic and insurance data.
• Obtain signatures and scan documents (ID, RO B, ABN/IMM as applicable).
• Assist with wayfinding, phone calls, and patient estimates.
• Maintain confidentiality and ensure accurate cash handling and posting.
• Support downtime procedures and maintain quality review scores.
• Work well in a team and provide exceptional patient experience.

Skills

Customer service experience

On-the-job training

Education

High school graduate or GED

Job description

UMass Memorial Health is seeking a part-time Patient Registration Clerk to provide access to healthcare by registering inpatient and outpatient services with accuracy and compassion.

Responsibilities include collecting demographics, insurance data, and patient liabilities, obtaining valid signatures, and assisting with patient wayfinding and communications. A focus on confidentiality and service quality is essential.