Patient Access & Scheduling Coordinator

UMC Health System; Town of Texas (WI); Hybrid; USD 19,000 - 25,000; Part time

Job summary

UMC Health System seeks a Patient Access Representative to complete admissions registrations and ensure procedures are properly documented and eligible. You will collect patient information and coordinate scheduling for exams or tests.

Responsibilities include verifying insurance, collecting payments, and arranging payment plans while maintaining excellent customer service in a fast-paced environment. High school diploma and 1+ year experience required; English fluency essential.

Qualifications

• Excellent customer service skills; must speak, read, and write English fluently.
• Ability to multi-task, handle problems, interruptions, and other stressful situations in a professional manner.
• Demonstrate planning, organizational and ability to follow-through until a process is complete.
• Basic medical terminology is a plus.

Responsibilities

• Register patients for admissions and exams/tests; collect all pertinent information.
• Schedule exams and coordinate multiple modalities; verify insurance eligibility and benefits.
• Collect payments, establish payment arrangements, discuss options with patients.
• Interact with patients, family members, and staff across departments; maintain professionalism.

Skills

Customer service

English fluency

Multi-tasking

Planning & organization

Medical terminology (basic)

Education

High School Diploma or GED

Job description

UMC Health System seeks a Patient Access Representative to complete admissions registrations and ensure procedures are properly documented and eligible. You will collect patient information and coordinate scheduling for exams or tests.

Responsibilities include verifying insurance, collecting payments, and arranging payment plans while maintaining excellent customer service in a fast-paced environment. High school diploma and 1+ year experience required; English fluency essential.