Patient Services Coordinator - Medical Office

MUSC Health; Mount Pleasant (SC); On-site; USD 21,000 - 28,000; Full time

Job summary

University Medical Associates (UMA) is seeking an Employee at the Regular level to greet and assist patients and families, schedule appointments, and manage pre-registration and registration processes.

The role emphasizes maintaining patient accounts, collecting co-pays, and ensuring confidentiality, with the ability to interact with a diverse care team. 40-hour weeks in an on-site setting.

Qualifications

• High school diploma or GED.
• One year of customer service experience.
• Ability to interpret and apply financial procedures and regulations preferred.
• Previous experience with hospital information systems or word processing preferred.

Responsibilities

• Obtain and update demographic and insurance information for all patients.
• Meet standard productivity metrics while performing the pre-registration and registration process.
• Complete all regulatory and compliance related forms for the visit.
• Complete verification and payment workflow, including screening for potential funding sources, and setting patient expectations for reimbursement.
• Demonstrate commitment to positive patient and family experiences and excellence in customer service.

Skills

Customer service

Education

High school diploma or GED

1 year of customer service experience

Job description

University Medical Associates (UMA) is seeking an Employee at the Regular level to greet and assist patients and families, schedule appointments, and manage pre-registration and registration processes.

The role emphasizes maintaining patient accounts, collecting co-pays, and ensuring confidentiality, with the ability to interact with a diverse care team. 40-hour weeks in an on-site setting.