Patient Experience & Scheduling Specialist

Ivy Health; Township of Washington (NJ); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Pet insurance

Paid parental leave

Disability: short & long-term

Employee Assistance Program (EAP)

CEU reimbursement

401(k) with company match

Paid time off (PTO)

Job summary

Ivy Health seeks a Patient Coordinator in Sewell, NJ to serve as the first contact for patients and support welcoming, organized clinic experiences. You will assist registration, scheduling, and other front office tasks to ensure smooth coordination with the clinical team.

The role emphasizes accurate record keeping, appointment management, and delivering excellent customer service to patients and families in a dynamic healthcare setting.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency with Microsoft Office applications (Excel, Word, Outlook).
• Strong time management and ability to multi-task in a fast-paced environment.
• Self-motivated with the drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.

Responsibilities

• Serve as the first point of contact for patients and coordinate front office tasks.
• Assist with patient registration and scheduling to ensure clinic efficiency.
• Maintain accurate patient records and manage appointment workflows.
• Provide excellent customer service to patients and families.
• Support coordination between patients and the clinical team.

Skills

Healthcare admin experience

MS Office

Time management

Tools

Microsoft Office Suite

Job description

Ivy Health seeks a Patient Coordinator in Sewell, NJ to serve as the first contact for patients and support welcoming, organized clinic experiences. You will assist registration, scheduling, and other front office tasks to ensure smooth coordination with the clinical team.

The role emphasizes accurate record keeping, appointment management, and delivering excellent customer service to patients and families in a dynamic healthcare setting.