Patient Concierge & Scheduler — Elevate Care & Experience

Ivy Health; Hamilton Township (NJ); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company matching

Disability & life insurance

Paid parental leave

Job summary

Ivy Health in Hamilton, NJ is seeking a Patient Coordinator to join our clinics as a frontline team member who enhances patient experience and coordinates care with clinicians.

The role involves greeting patients, scheduling, insurance verification, and supporting operations to deliver world-class service.

We offer full benefits, growth opportunities, and a collaborative work environment that values teamwork and patient care.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency with Microsoft Office applications such as Excel, Word, and Outlook.
• Excellent time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.

Responsibilities

• Greet and check-in patients.
• Schedule appointments and manage the clinic calendar.
• Answer incoming phone calls and route inquiries.
• Verify insurance coverage and obtain required authorizations.
• Collect payments and process new patient registrations.
• Help the clinic maintain optimal performance and patient experience.

Skills

Administrative experience

Microsoft Office

Time management

Multi-tasking

Patient service

Tools

Excel

Word

Outlook

Job description

Ivy Health in Hamilton, NJ is seeking a Patient Coordinator to join our clinics as a frontline team member who enhances patient experience and coordinates care with clinicians.

The role involves greeting patients, scheduling, insurance verification, and supporting operations to deliver world-class service.

We offer full benefits, growth opportunities, and a collaborative work environment that values teamwork and patient care.