Patient Experience & Scheduling Specialist

Centralus Health; Town of Ithaca (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Cayuga Health in Ithaca, NY is seeking a Patient Services Representative to support clinicians and patients with clinical and clerical tasks. The role involves direct patient interaction, scheduling, and coordinating administrative duties within a busy practice.

Onsite position with shifts up to 20 hours per week, including rotating weekends. Requires a high school diploma; hospital/medical office experience preferred and EMR familiarity is helpful.

Qualifications

• High school diploma or equivalent required.
• Previous medical office experience preferred.
• EMR use/training helpful.

Responsibilities

• Check in patients upon arrival.
• Verify/update patient demographics.
• Collect outstanding balances and co-pays.
• Assist with scheduling labs, x-rays, procedures, or testing; send orders.
• Take messages and triage phone calls.

Skills

Schedule appointments

Time management

Computer skills

Education

High school diploma or equivalent

Tools

Medent

Microsoft Office

Job description

Cayuga Health in Ithaca, NY is seeking a Patient Services Representative to support clinicians and patients with clinical and clerical tasks. The role involves direct patient interaction, scheduling, and coordinating administrative duties within a busy practice.

Onsite position with shifts up to 20 hours per week, including rotating weekends. Requires a high school diploma; hospital/medical office experience preferred and EMR familiarity is helpful.