Patient Services Specialist — 20h/Week, Onsite Ithaca

Cayuga Medical Center; Clarksville (TN); On-site; USD 25,000 - 32,000; Full time

Job summary

Cayuga Health is hiring a Patient Services Representative for our Ithaca, NY practice. The role supports physicians and mid-level providers with clinical and clerical tasks and helps patients with administrative needs. You will check in patients, verify demographics, collect balances, and assist with scheduling tests and procedures.

Strong computer skills and a HS diploma are required. Experience with Medent EMR and Microsoft Office is preferred.

Qualifications

• Schedule patient appointments and manage calendar.
• Verify and update patient demographics in records.
• Collect outstanding balances and co-pays.
• Assist with labs, x-rays, procedures, or testing; send orders.
• Take messages and triage phone calls.

Responsibilities

• Check in patients upon arrival.
• Verify/update patient demographics.
• Collect outstanding balances and co-pays.
• Assist with scheduling labs, x-rays, or procedures.
• Take messages and triage phone calls.

Skills

Scheduling

Time management

Computer skills

Communication

Education

High school diploma or equivalent

College-level healthcare training

Tools

Medent

Microsoft Office

Job description

Cayuga Health is hiring a Patient Services Representative for our Ithaca, NY practice. The role supports physicians and mid-level providers with clinical and clerical tasks and helps patients with administrative needs. You will check in patients, verify demographics, collect balances, and assist with scheduling tests and procedures.

Strong computer skills and a HS diploma are required. Experience with Medent EMR and Microsoft Office is preferred.