Patient Services & Scheduling Coordinator

Centralus Health; Town of Ithaca (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Cayuga Health is seeking an administrative/clerical professional to support providers and patients at Cayuga Medical Center in Ithaca, NY. The role involves front-desk duties, patient data verification, insurance coordination, and scheduling across services.

The ideal candidate will have a high school diploma, strong customer service, and the ability to manage multiple tasks in a fast-paced healthcare setting. Located in Ithaca, NY, on-site with competitive hourly pay and benefits.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service and problem-solving skills.
• Strong time management and prioritization abilities.

Responsibilities

• Check in patients upon arrival.
• Verify/update patient demographics; scan insurance cards.
• Obtain signatures on required forms; update Epic status.
• Assist with scheduling and referrals; manage appointment bookings.
• Handle patient communications and triage as needed.
• Process payments and daily cashout; maintain accurate records.

Skills

Customer service

Problem solving

Time management

Education

High school diploma or equivalent

Tools

Epic

MS Office

Job description

Cayuga Health is seeking an administrative/clerical professional to support providers and patients at Cayuga Medical Center in Ithaca, NY. The role involves front-desk duties, patient data verification, insurance coordination, and scheduling across services.

The ideal candidate will have a high school diploma, strong customer service, and the ability to manage multiple tasks in a fast-paced healthcare setting. Located in Ithaca, NY, on-site with competitive hourly pay and benefits.