Patient Access & Scheduling Specialist

Cayugahealth; Town of Ithaca (NY); Hybrid; USD 25,000 - 32,000; Full time

Job summary

Cayuga Health is seeking a Patient Service Representative for Cayuga Primary Care at Ithaca Mall. You will support clinicians, help with patient check-in, and handle administrative tasks onsite at 40 Catherwood Rd, Ithaca, NY.

The role requires good organizational and computer skills and a focus on accurate patient data and billing tasks. We value prior EMR experience and healthcare support training; high school diploma required, college-level healthcare coursework preferred.

Qualifications

• High school diploma or equivalent.
• College-level training in a healthcare support field preferred.
• Previous EMR use/training helpful.

Responsibilities

• Check in patients upon arrival.
• Verify/update patient demographics.
• Collect outstanding balances and co-pays.
• Assist with additional scheduling such as labs, x-rays, procedures, or testing; send orders.
• Take messages and triage phone calls.

Skills

Scheduling

Time management

MS Office

Medent

Education

High school diploma or equivalent

College-level healthcare support training

Tools

Medent

Microsoft Office

Job description

Cayuga Health is seeking a Patient Service Representative for Cayuga Primary Care at Ithaca Mall. You will support clinicians, help with patient check-in, and handle administrative tasks onsite at 40 Catherwood Rd, Ithaca, NY.

The role requires good organizational and computer skills and a focus on accurate patient data and billing tasks. We value prior EMR experience and healthcare support training; high school diploma required, college-level healthcare coursework preferred.