Patient Services Specialist — Scheduling & Front Desk

Centralus Health; Town of Ithaca (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Cayuga Health is seeking a Patient Services Representative to support physicians and staff in a busy medical practice in Ithaca, NY. The role includes clinical and clerical tasks, with emphasis on patient flow and administrative coordination.

Responsibilities span front desk duties and patient communication, with a focus on accurate demographics, appointment scheduling, and timely problem resolution. Competitive hourly pay and benefits are offered.

Qualifications

• Schedule patient appointments.
• Good time management and prioritization skills.
• Proficiency with Medent and Microsoft Office.
• High school diploma or equivalent required.
• Previous medical office experience preferred.

Responsibilities

• Check in patients upon arrival.
• Verify/update patient demographics.
• Collect outstanding balances and co-pays.
• Assist with additional scheduling such as labs, x-rays, procedures, or testing; send orders.
• Take messages and triage phone calls.

Skills

Schedule patient appointments

Time management

Medent

Microsoft Office

Education

High school diploma or equivalent

Job description

Cayuga Health is seeking a Patient Services Representative to support physicians and staff in a busy medical practice in Ithaca, NY. The role includes clinical and clerical tasks, with emphasis on patient flow and administrative coordination.

Responsibilities span front desk duties and patient communication, with a focus on accurate demographics, appointment scheduling, and timely problem resolution. Competitive hourly pay and benefits are offered.