Patient Experience & Scheduling Specialist

Woodlands Cancer; The Woodlands (TX); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Woodlands Cancer is seeking a Patient Services Specialist to provide front-end support, assist with patient intake and scheduling, and handle medical records and billing tasks. You will ensure accurate documentation and compassionate service for patients and caregivers across a multi-site clinic.

The role requires attention to detail, strong communication, and the ability to multitask in a fast-paced healthcare environment.

Qualifications

• High School Diploma required; an Associates degree preferred.
• Experience in healthcare settings is desired.
• Customer service and detail orientation are essential.

Responsibilities

• Greet patients and caregivers; provide a welcoming environment.
• Check in patients, verify identity, and document in EMR.
• Schedule appointments and manage physician calendars; arrange referrals.
• Process payments and co-pays; coordinate with Financial Counselor.
• Maintain medical records; respond to records requests per HIPAA.

Skills

Interpersonal skills

Communication

Multitasking

MS Word

MS Excel

MS PowerPoint

MS Outlook

Critical thinking

Problem solving

Organizational skills

Education

High School Diploma

Associates degree

Job description

Woodlands Cancer is seeking a Patient Services Specialist to provide front-end support, assist with patient intake and scheduling, and handle medical records and billing tasks. You will ensure accurate documentation and compassionate service for patients and caregivers across a multi-site clinic.

The role requires attention to detail, strong communication, and the ability to multitask in a fast-paced healthcare environment.