Patient Services Specialist: Compassionate Scheduling & Care

University of Washington; Woodinville (WA); On-site; USD 33,000 - 49,000; Full time

Job summary

UW Medicine Primary Care at Woodinville is seeking a Patient Services Specialist 2 to support the front desk and clinical team. You will handle phone triage, appointment scheduling, and patient data collection to ensure smooth operations and high-quality care.

This full-time role operates Monday-Thursday, 7:30am-6pm, in Woodinville, offering opportunities for growth within a mission-driven health system and a collaborative clinic environment.

Qualifications

• High school graduation or equivalent AND
• One year of healthcare, administrative, or customer service experience OR
• An equivalent combination of education/experience

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Skills

Customer service experience

Healthcare exposure

Administrative experience

Education

High school diploma or equivalent

Job description

UW Medicine Primary Care at Woodinville is seeking a Patient Services Specialist 2 to support the front desk and clinical team. You will handle phone triage, appointment scheduling, and patient data collection to ensure smooth operations and high-quality care.

This full-time role operates Monday-Thursday, 7:30am-6pm, in Woodinville, offering opportunities for growth within a mission-driven health system and a collaborative clinic environment.