Patient Experience & Scheduling Specialist

Ivy Health; Randolph Township (NJ); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pet insurance

Paid parental leave

Short- and long-term disability

Employee Assistance Program (EAP)

Discount program

Complimentary therapy services

401(k) with company match

Up to 20 PTO days, 6 holidays, 2 CEU**

Job summary

Ivy Health in Randolph, NJ is seeking a Patient Coordinator to greet patients and support front office operations, including registration, scheduling, and basic administrative tasks to ensure a smooth clinic experience. You will maintain accurate patient records, coordinate appointments, and provide exceptional customer service to patients and families, working closely with the clinical team.

This full-time role offers competitive pay ($20–$22/hr) and a benefits-friendly environment that values

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Strong time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Serve as the first point of contact for patients and support front office operations.
• Assist with patient registration and scheduling.
• Maintain accurate patient records and appointment management.
• Provide excellent customer service to patients and families.

Skills

Time management

Multi-tasking

Customer service

Administrative duties

Self-motivation

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

Ivy Health in Randolph, NJ is seeking a Patient Coordinator to greet patients and support front office operations, including registration, scheduling, and basic administrative tasks to ensure a smooth clinic experience. You will maintain accurate patient records, coordinate appointments, and provide exceptional customer service to patients and families, working closely with the clinical team.

This full-time role offers competitive pay ($20–$22/hr) and a benefits-friendly environment that values