Patient Experience & Scheduling Specialist

Ivy Health; Pennsylvania; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefits package within first 1st

Generous PTO and holidays

Bonus incentive opportunities

Mentorship and career development

Job summary

Ivy Health is seeking a Patient Coordinator to join our clinics and positively impact patient experience in Phoenixville, PA. You will greet patients, schedule appointments, handle calls, verify insurance, obtain authorizations, collect payments, and help maintain clinic performance.

Ideal candidates have 2+ years of healthcare administration experience, proficiency with Microsoft Office, and a proactive, patient-focused mindset. This full-time on-site role offers growth and rewarding teamwork.

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greeting and checking-in patients.
• Scheduling appointments.
• Answering incoming phone calls.
• Verifying insurance coverage.
• Obtaining necessary authorization.
• Collecting payments.
• Processing new patients.
• Helping the clinic maintain optimal performance.

Skills

Administrative experience

Microsoft Office

Time management

Multi-tasking

Self-motivated

Adaptability

Positive attitude

Eagerness to learn

Tools

Excel

Word

Outlook

Job description

Ivy Health is seeking a Patient Coordinator to join our clinics and positively impact patient experience in Phoenixville, PA. You will greet patients, schedule appointments, handle calls, verify insurance, obtain authorizations, collect payments, and help maintain clinic performance.

Ideal candidates have 2+ years of healthcare administration experience, proficiency with Microsoft Office, and a proactive, patient-focused mindset. This full-time on-site role offers growth and rewarding teamwork.