Patient Experience Coordinator | Growth & Impact

Ivy Health; Richboro (PA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Full benefits package beginning within

Generous PTO

Bonus incentive opportunities

Job summary

Ivy Health in Richboro, PA is seeking a Patient Coordinator to support clinics by greeting patients, scheduling, answering calls, verifying insurance, collecting payments, and processing new patients. This full-time role is based in Richboro and offers growth opportunities within a supportive environment.

We value teamwork and world-class patient service, with mentorship and professional development to help you advance your career in administrative healthcare.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Desire to learn and grow, with dedication to patient outcomes and quality of care.

Responsibilities

• Greeting and checking-in patients.
• Scheduling appointments.
• Answering incoming phone calls.
• Verifying insurance coverage and obtaining necessary authorization.
• Collecting payments.
• Processing new patients.
• Helping the clinic maintain optimal performance.

Skills

Administrative experience

Customer service orientation

Teamwork

Tools

Microsoft Office

Job description

Ivy Health in Richboro, PA is seeking a Patient Coordinator to support clinics by greeting patients, scheduling, answering calls, verifying insurance, collecting payments, and processing new patients. This full-time role is based in Richboro and offers growth opportunities within a supportive environment.

We value teamwork and world-class patient service, with mentorship and professional development to help you advance your career in administrative healthcare.