Patient Experience & Scheduling Coordinator

Ivy Rehab Network; Phoenixville (Chester County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefits package beginning within

Generous PTO

Bonuses / incentive opportunities

Job summary

Ivy Rehab Network in Phoenixville, PA is hiring a Patient Coordinator to support clinicians and deliver world-class customer service. You will greet patients, schedule appointments, verify insurance, obtain authorizations, collect payments, and help maintain clinic performance.

Join a rewarding, growth‑oriented environment with comprehensive benefits and opportunities for development.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Strong time management and multitasking in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.

Responsibilities

• Greet and check-in patients and schedule appointments.
• Answer incoming calls and verify insurance coverage.
• Obtain necessary authorizations and collect payments.
• Process new patients and support clinic operations.

Skills

MS Office

Healthcare admin

Customer service

Time management

Teamwork

Eagerness to learn

Tools

Excel

Outlook

Job description

Ivy Rehab Network in Phoenixville, PA is hiring a Patient Coordinator to support clinicians and deliver world-class customer service. You will greet patients, schedule appointments, verify insurance, obtain authorizations, collect payments, and help maintain clinic performance.

Join a rewarding, growth‑oriented environment with comprehensive benefits and opportunities for development.