Patient Experience Coordinator

Ivy Rehab Network; Horsham (PA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Full benefits package

Generous PTO

Paid holidays

Bonus incentive opportunities

Job summary

Ivy Rehab Network is seeking a Patient Coordinator in Horsham, PA to provide exceptional patient care and world-class service. You will greet patients, schedule appointments, verify insurance, obtain authorizations, and assist with payments to keep the clinic running smoothly.

Ideal candidates have at least 2 years of healthcare administrative experience and strong MS Office skills. This full-time role offers growth opportunities within a collaborative, patient-centered environment.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Excellent time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptable with a positive attitude and willingness to learn.
• Commitment to exceptional patient outcomes and quality of care.

Responsibilities

• Greet and check-in patients and schedule appointments.
• Answer incoming phone calls and manage inquiries.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments and process new patient information.
• Support clinic operations to maintain optimal performance.

Skills

Customer service

Administrative skills

Time management

MS Office

Job description

Ivy Rehab Network is seeking a Patient Coordinator in Horsham, PA to provide exceptional patient care and world-class service. You will greet patients, schedule appointments, verify insurance, obtain authorizations, and assist with payments to keep the clinic running smoothly.

Ideal candidates have at least 2 years of healthcare administrative experience and strong MS Office skills. This full-time role offers growth opportunities within a collaborative, patient-centered environment.