Patient Experience & Scheduling Coordinator

Ivy Health; Malvern (Chester County); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Full benefits package within first 30–

Generous PTO

Paid holidays

Bonus incentive opportunities

Job summary

Ivy Health in Malvern, PA is seeking a Patient Coordinator to join our clinics as a full-time team member. The role focuses on greeting and checking-in patients, scheduling appointments, answering calls, and ensuring smooth clinic operations with a patient-first approach.

The position offers a supportive environment with opportunities for growth and development within Ivy Health’s network of clinics. Competitive benefits and a sign-on bonus highlight the value we place on impactful patient care.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Strong time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.

Responsibilities

• Greet and check-in patients and handle scheduling.
• Answer incoming calls and verify insurance coverage as needed.
• Coordinate with clinicians and other staff to maintain smooth clinic operations.
• Assist with patient intake, payments, and new patient processing.

Skills

Healthcare administration

Time management

Multi-tasking

Customer service

Self-motivation

Tools

Microsoft Office

Job description

Ivy Health in Malvern, PA is seeking a Patient Coordinator to join our clinics as a full-time team member. The role focuses on greeting and checking-in patients, scheduling appointments, answering calls, and ensuring smooth clinic operations with a patient-first approach.

The position offers a supportive environment with opportunities for growth and development within Ivy Health’s network of clinics. Competitive benefits and a sign-on bonus highlight the value we place on impactful patient care.