Patient Scheduling Coordinator — In-Office

ExcelHealth Group; Murfreesboro (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

ExcelHealth Group in Murfreesboro, TN is seeking an Scheduling Assistant for an in-office role. You will support daily clinic operations, coordinate patient appointments, and serve as a key contact for patients and providers in a fast-paced setting.

The ideal candidate has experience in medical or patient-facing offices, excellent communication, and strong organizational skills. This role requires in-office work with no remote option, and collaboration with the clinical team to maintain smooth

Qualifications

• Experience in a medical or patient-facing office setting preferred.
• Clear, courteous communication with a patient-first approach.
• Strong organization and ability to manage multiple priorities.
• Comfort with scheduling software and electronic records.
• Calm, professional, solution-oriented in high-volume phone environments.

Responsibilities

• Manage and coordinate patient appointments through high-volume phone calls.
• Respond to patient inquiries with professionalism and empathy.
• Confirm, schedule, and reschedule appointments to optimize clinic flow.
• Maintain accurate patient information and schedules.
• Collaborate with providers and clinical staff to keep daily operations smooth.
• Support patient intake and follow-up activities as needed.
• Confirm schedules with providers and clinical team members.

Skills

Communication

Organization

Calm under pressure

Proactive mindset

Customer service

Tools

Scheduling software

Electronic records

Job description

ExcelHealth Group in Murfreesboro, TN is seeking an Scheduling Assistant for an in-office role. You will support daily clinic operations, coordinate patient appointments, and serve as a key contact for patients and providers in a fast-paced setting.

The ideal candidate has experience in medical or patient-facing offices, excellent communication, and strong organizational skills. This role requires in-office work with no remote option, and collaboration with the clinical team to maintain smooth