Patient Scheduler Coordinator

Ascension; Murfreesboro (TN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Comprehensive health coverage

403(b) employer match

Paid time off (PTO)

Tuition assistance

Employee assistance program

Parental leave

Pet insurance

Job summary

Ascension in Murfreesboro, TN, is seeking a full-time Scheduler for Neurology to orchestrate complex schedules and referrals, coordinating between patients and a network of providers. You will manage changes and cancellations, ensuring capacity is optimized and wait times minimized, while maintaining compliant documentation and data accuracy.

The role requires a High School diploma or 1 year of experience, with preferred 1+ year medical office exposure.

Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Orchestrate complex schedules and referrals for neurology network.
• Proactively manage schedule changes and cancellations to optimize clinical capacity.
• Ensure site-specific protocols and regulatory compliance in all documentation.
• Maintain up-to-date documentation to support data-driven clinical decisions.

Skills

Scheduling coordination

Referral networking

Regulatory compliance

Documentation accuracy

Education

High School diploma equivalency

1 year of applicable experience

Job description

Your future role at a glance

• Location: Murfreesboro, TN
• Facility: Saint Thomas Medical Partners
• Specialty: Neurology
• Schedule: Full-time | Days

How you’ll make an impact in this role

• You will orchestrate complex schedules and referrals, acting as the vital link between our patients and a network of specialist providers.
• You'll proactively manage schedule changes and cancellations, ensuring our clinical capacity is optimized and patient wait times are minimized.
• You will operate as an expert in site-specific protocols and regulatory compliance, ensuring that every piece of documentation meets the highest standards of safety and confidentiality.
• By maintaining up-to-the-minute documentation, you empower our clinical teams to make informed decisions based on the most current and reliable data available.

Education

What minimum requirements you’ll need

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Preferences

• 1+ years medical office experience

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EOO Know Your Rights (Spanish) poster.

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