Patient Experience & Scheduling Specialist

Independence Health System Inc.; Mount Pleasant (Westmoreland County); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Sign-on bonus $2,500

Job summary

Independence Health System Inc. in the Mount Pleasant area is seeking an Administrative Assistant to support the Physician Practice. You will handle patient intake, scheduling, demographic and insurance data, and liaise with internal and external customers.

The role includes processing referrals and authorizations, coding visits, helping with cash handling, and ensuring a smooth patient flow. Previous outpatient/medical office experience is preferred; a high school diploma or GED required.

Qualifications

• High School Diploma, GED or higher level of education.
• Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
• Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.

Responsibilities

• Provide administrative and secretarial support to the Physician Practice.
• Handle front-desk duties and patient interactions with professionalism.
• Process calls, messages and scheduling with accuracy and courtesy.
• Assist with referrals, authorizations and patient flow.
• Enter patient information and charges into billing systems.
• Support compliance and prepare for surveys and inspections.

Skills

Leadership ability

Organizational skills

Independent thinking

Critical thinking

Judgment

Nursing-law knowledge

Communication of complex topics

Education

High School Diploma or GED

Job description

Independence Health System Inc. in the Mount Pleasant area is seeking an Administrative Assistant to support the Physician Practice. You will handle patient intake, scheduling, demographic and insurance data, and liaise with internal and external customers.

The role includes processing referrals and authorizations, coding visits, helping with cash handling, and ensuring a smooth patient flow. Previous outpatient/medical office experience is preferred; a high school diploma or GED required.