Patient Care & Scheduling Specialist

Independence Health System Inc.; Butler, Northern (Butler County, KY); Hybrid; USD 35,000 - 52,000; Full time

Job summary

Independence Health System Health is seeking an administrative professional to support a Physician Practice by handling scheduling, patient intake, billing, and referrals. You will ensure accurate demographics and insurance data, process authorizations, and maintain a positive front-desk environment.

The role emphasizes attention to detail, strong communication with patients and staff, and adherence to department guidelines and regulatory requirements.

Qualifications

• High School Diploma, GED or next level of higher education.
• Strong leadership ability, good organizational skills, independent and critical thinking skills, and sound judgment.
• Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.

Responsibilities

• Assist in patient scheduling and data entry.
• Process telephone calls and messages promptly.
• Pre-register and interview patients at the time of visit.
• Enter charges and billing information accurately.
• Coordinate referrals and authorizations.
• Support department compliance and readiness for surveys.
• Provide excellent customer service in reception areas.

Skills

Leadership

Organizational skills

Critical thinking

Communication

Education

High School Diploma, GED or next level of higher education

Job description

Independence Health System Health is seeking an administrative professional to support a Physician Practice by handling scheduling, patient intake, billing, and referrals. You will ensure accurate demographics and insurance data, process authorizations, and maintain a positive front-desk environment.

The role emphasizes attention to detail, strong communication with patients and staff, and adherence to department guidelines and regulatory requirements.