Patient Access & Scheduling Specialist

Independence Health System Inc.; Butler (Butler County); On-site; USD 32,000 - 42,000; Full time

Job summary

Independence Health System Inc. is seeking an administrative specialist to support the physician practice. You will handle patient intake, scheduling, billing, coding, and referrals, ensuring accurate information flow and patient access to care.

The role emphasizes professional communication, adherence to policies, and collaboration with internal/external customers to optimize reimbursement and patient experience.

Qualifications

• High School Diploma or GED required; associates or higher preferred.
• Strong leadership, organization, independent thinking, and sound judgment.
• Ability to convey complex topics clearly to diverse audiences.

Responsibilities

• Process telephone calls and messages promptly, accurately, courteously, and efficiently.
• Follow department guidelines for triage and scheduling of patients.
• Enter patient information into the billing system per policies.
• Code visits accurately based on diagnosis.
• Identify coding discrepancies and seek clarification to maximize reimbursement.
• Assist patients in meeting insurance requirements for continued care.
• Process referrals promptly; coordinate and submit necessary information for authorizations.
• Support patient access to care and facilitate referrals and scheduling.

Skills

Leadership ability

Communication skills

Organizational skills

Education

High School Diploma or GED

Job description

Independence Health System Inc. is seeking an administrative specialist to support the physician practice. You will handle patient intake, scheduling, billing, coding, and referrals, ensuring accurate information flow and patient access to care.

The role emphasizes professional communication, adherence to policies, and collaboration with internal/external customers to optimize reimbursement and patient experience.