Patient Services Concierge - Front Desk

US Oncology Inc.; Powell (TN); Presencial; USD 21.000 - 25.000; Jornada completa

Descripción de la vacante

Tennessee Cancer Specialists is seeking a Patient Services Coordinator to welcome patients and guide them through the check-in and check-out process, ensuring a positive first impression. You will handle copays, schedule follow-ups, and coordinate with clinical staff while using EMR systems.

A high school diploma is required; experience in a medical clinic and solid Microsoft Office skills are essential for success.

Formación

• High school diploma or equivalent is required.
• Associates degree in a business-related field is preferred.
• Proficiency with computer systems and Microsoft Office (Outlook, Word, Excel).
• At least one year of prior experience in a similar medical clinic position.

Responsabilidades

• Greet patients and guide them through check-in and check-out.
• Collect copays and balances and provide receipts.
• Schedule appointments with patients and clinic staff.
• Navigate EMR systems and document patient information.
• Maintain a tidy lobby and front desk area.
• Provide courteous service over the phone and in person.

Conocimientos

Customer service

Communication

Educación

High school diploma

Associate degree (business-related)

Herramientas

EMR systems

Microsoft Office (Outlook, Word, Excel)

Descripción del empleo

Tennessee Cancer Specialists is seeking a Patient Services Coordinator to welcome patients and guide them through the check-in and check-out process, ensuring a positive first impression. You will handle copays, schedule follow-ups, and coordinate with clinical staff while using EMR systems.

A high school diploma is required; experience in a medical clinic and solid Microsoft Office skills are essential for success.