Patient Experience & Scheduling Specialist

Summit Health Management; Greenwich (CT); On-site; USD 32,000 - 42,000; Full time

Job summary

Summit Health Management in Greenwich, CT is seeking a friendly, detail-oriented front desk receptionist to support patient intake and billing workflows.

You will greet visitors, manage registration, verify insurance, process payments, and enter data into EHR and practice management systems while coordinating with clinical staff. This on-site role requires strong English communication, reliability, and the ability to handle multiple tasks in a fast-paced healthcare setting.

Qualifications

• High School diploma or GED required.
• Associate degree preferred.
• Excellent customer service and communication skills.
• Experience with EHR and Practice Management Systems preferred.
• Proficient in Windows-based applications.

Responsibilities

• Greet visitors and patients in a friendly, professional manner.
• Manage patient flow and registration process.
• Answer and triage phone calls; take accurate messages.
• Verify insurance and update patient information.
• Schedule appointments and manage waitlists.
• Process payments and receipts; reconcile daily transactions.
• Maintain accurate records in EHR and practice management systems.

Skills

Customer service

English communications

Front desk operations

Education

High School diploma or GED

Associate degree preferred

Tools

EHR systems

Practice Management System

Windows-based software

Job description

Summit Health Management in Greenwich, CT is seeking a friendly, detail-oriented front desk receptionist to support patient intake and billing workflows.

You will greet visitors, manage registration, verify insurance, process payments, and enter data into EHR and practice management systems while coordinating with clinical staff. This on-site role requires strong English communication, reliability, and the ability to handle multiple tasks in a fast-paced healthcare setting.