Patient Experience & Scheduling Specialist

Azul Vision, Inc.; Fullerton (CA); On-site; USD 32,000 - 33,000; Full time

Job summary

Azul Vision, Inc. in Fullerton, CA is seeking a friendly Medical Front Office receptionist to greet patients, manage check-in, schedule appointments, verify insurance, and post payments.

Responsibilities include balancing cash, processing payments, scanning documents, and ensuring clinic flow. Ideal candidates have 2+ years of front desk experience in a medical setting, a high school diploma, and proficiency with basic computer systems; must type 25 wpm, communicate well, and maintain a

Qualifications

• High School Diploma (or its equivalent).
• 2–5 years of relevant experience in a medical office or healthcare setting.
• Previous experience in medical reception and customer service.

Responsibilities

• Greet patients upon arrival.
• Answer phone by 3rd ring.
• Check-in patients with demographic verification and insurance cards.
• Post monies and balance cash/credit transactions at close of business.
• Scan and route medical documents and faxes.
• Confirm appointments and reschedule as needed.
• Verify insurance eligibility and authorizations.
• Manage patient communications and ensure clear understanding of diagnoses and plans.

Skills

Typing 25 wpm

Computer literacy

Telephone skills

Customer service

Front desk operations

Education

High School Diploma

Job description

Azul Vision, Inc. in Fullerton, CA is seeking a friendly Medical Front Office receptionist to greet patients, manage check-in, schedule appointments, verify insurance, and post payments.

Responsibilities include balancing cash, processing payments, scanning documents, and ensuring clinic flow. Ideal candidates have 2+ years of front desk experience in a medical setting, a high school diploma, and proficiency with basic computer systems; must type 25 wpm, communicate well, and maintain a