Patient Access & Front Desk Specialist

Azul Vision; Pasadena (CA); On-site; USD 48,000 - 50,000; Full time

Job summary

Azul Vision in Pasadena, CA is seeking an Entry Level Patient Support Representative to greet patients, check in, and support the front desk operations. You will handle calls, schedule appointments, post payments, and ensure accurate patient records while delivering friendly service.

Responsibilities include verifying insurance, scanning documents, and maintaining a clean waiting area. The role requires strong communication, computer skills, and the ability to work in a fast-paced clinic

Qualifications

• High School Diploma (or equivalent) required.
• 2 years of experience in medical front office or equivalent.
• Experience working with the public in a front-desk role.

Responsibilities

• Greet patients upon arrival and check-in.
• Answer phone calls and schedule/reschedule appointments.
• Post payments and reconcile cash/credit/check transactions at day end.
• Verify patient demographics and insurance information; obtain/scan IDs and insurance cards.

Skills

Front desk

Customer service

Phone support

Data entry

Insurance verification

Education

High School Diploma (or equivalent)

Job description

Azul Vision in Pasadena, CA is seeking an Entry Level Patient Support Representative to greet patients, check in, and support the front desk operations. You will handle calls, schedule appointments, post payments, and ensure accurate patient records while delivering friendly service.

Responsibilities include verifying insurance, scanning documents, and maintaining a clean waiting area. The role requires strong communication, computer skills, and the ability to work in a fast-paced clinic