Patient Services Coordinator – Front Desk & Scheduling

Azul Vision; Los Angeles (CA); On-site; USD 32,000 - 33,000; Full time

Job summary

Azul Vision's Tarzana Clinic is seeking an entry-level Patient Support Representative. This full-time, day-shift role handles incoming calls, checks in patients, verifies demographics, and posts payments to patient accounts to keep the front desk efficient.

You will maintain accurate documentation, schedule appointments, manage insurance verifications, and assist with faxes and chart organization. The ideal candidate has a high school diploma and 2+ years in medical front office, with strong

Qualifications

• High School Diploma or equivalent.
• 2+ years in medical front office.
• Experience working with the public.
• Experience in medical reception and customer service.

Responsibilities

• Greet patients upon arrival.
• Answer phone by 3rd ring.
• Check-in patients and verify demographics.
• Post monies and reconcile daily transactions.
• Process appointment scheduling and rescheduling.
• Obtain/scan insurance and IDs for patients.
• Ensure authorizations are in the system.
• Maintain clean work/waiting area.
• Check out patients and confirm doctor orders.
• Communicate wait times and delays to staff and patients.

Skills

Customer service

Phone skills

Typing 25 wpm

Computer literate

Office duties

Education

High School Diploma

Job description

Azul Vision's Tarzana Clinic is seeking an entry-level Patient Support Representative. This full-time, day-shift role handles incoming calls, checks in patients, verifies demographics, and posts payments to patient accounts to keep the front desk efficient.

You will maintain accurate documentation, schedule appointments, manage insurance verifications, and assist with faxes and chart organization. The ideal candidate has a high school diploma and 2+ years in medical front office, with strong