Patient Experience & Scheduling Specialist

Cleveland Clinic; Florida; Hybrid; USD 21,000 - 28,000; Full time

Job summary

Cleveland Clinic Martin Health in Florida seeks a Patient Service Specialist to support Point of Services Scheduling at Martin North. You will check patients in/out, handle calls, prep charts, verify insurance and collect co-pays, contributing to a smooth patient experience.

Ideal candidates bring strong communication and organization, plus basic PC skills, with opportunities to grow within the Cleveland Clinic system.

Qualifications

• High School Diploma or GED with 2 years in patient registration, scheduling, insurance processing or customer service.
• Associate’s Degree with 1 year of experience.
• Bachelor’s Degree also acceptable.

Responsibilities

• Register patients and prepare charts, check-in/out and schedule appointments.
• Answer phones, verify insurance and collect co-pays.
• Enter and maintain patient information, assist with interpreter services and MyChart enrollment.

Skills

Communication

Organizational skills

PC literacy

Education

High School Diploma or GED

Associate’s Degree

Bachelor’s Degree

Job description

Cleveland Clinic Martin Health in Florida seeks a Patient Service Specialist to support Point of Services Scheduling at Martin North. You will check patients in/out, handle calls, prep charts, verify insurance and collect co-pays, contributing to a smooth patient experience.

Ideal candidates bring strong communication and organization, plus basic PC skills, with opportunities to grow within the Cleveland Clinic system.