Patient Experience Coordinator - Full-Time (NJ)

Ivy Rehab Network; Millstone Township (NJ); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Full benefits package

PTO

Paid holidays

Bonus incentive opportunities

Mentorship

Job summary

Ivy Rehab Network is seeking a full-time Patient Coordinator in Millstone, NJ. You will greet patients, schedule appointments, answer calls, verify insurance, obtain authorizations, collect payments, and help the clinic maintain optimal performance.

Join our team to contribute to world-class care across our therapy services, with opportunities for mentorship and career growth in a supportive work environment.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Strong time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greet and check-in patients, scheduling appointments.
• Answer incoming phone calls and verify insurance coverage.
• Obtain necessary authorizations and collect payments.
• Process new patients and support clinic operations.
• Help the clinic maintain optimal performance and patient experience.

Skills

Administrative experience

Microsoft Office

Time management

Multi-tasking

Self-motivation

Adaptability

Eagerness to learn

Patient outcomes focus

Job description

Ivy Rehab Network is seeking a full-time Patient Coordinator in Millstone, NJ. You will greet patients, schedule appointments, answer calls, verify insurance, obtain authorizations, collect payments, and help the clinic maintain optimal performance.

Join our team to contribute to world-class care across our therapy services, with opportunities for mentorship and career growth in a supportive work environment.