Patient Experience & Scheduling Specialist

Ivy Rehab Network; Old Tappan (NJ); On-site; USD 51,577,000 - 74,501,000; Full time

Job summary

Ivy Rehab Network is seeking a Patient Coordinator in Old Tappan, NJ. You will greet and check in patients, schedule appointments, answer calls, verify insurance, obtain authorizations, collect payments, and assist with processing new patients. Join a team focused on world-class patient service and clinical support.

We offer a collaborative environment, growth opportunities, and a strong commitment to patient care across physical therapy, occupational therapy, speech therapy, and ABA services.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greet and check-in patients and schedule appointments.
• Answer incoming phone calls and verify insurance coverage.
• Obtain necessary authorizations and collect payments.
• Process new patients and support clinic performance.

Skills

Time management

Multi-tasking

Patient-focused

Tools

Microsoft Office

Excel

Word

Outlook

Job description

Ivy Rehab Network is seeking a Patient Coordinator in Old Tappan, NJ. You will greet and check in patients, schedule appointments, answer calls, verify insurance, obtain authorizations, collect payments, and assist with processing new patients. Join a team focused on world-class patient service and clinical support.

We offer a collaborative environment, growth opportunities, and a strong commitment to patient care across physical therapy, occupational therapy, speech therapy, and ABA services.