Full-time Patient Experience Coordinator

Ivy Rehab Network; Cranford (NJ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Full benefits from start

Generous PTO

Paid holidays

Bonus incentives

Job summary

Ivy Rehab Network in Cranford, NJ, is seeking a Patient Coordinator to support clinical operations and patient experience. You will greet patients, check them in, schedule visits, answer calls, and help maintain smooth daily workflow.

This full-time role requires healthcare admin experience, MS Office proficiency, and a service mindset. Join a patient-centered team with growth opportunities, generous benefits, and a collaborative culture.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency with Excel, Word and Outlook.
• Strong time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greet and check-in patients, providing friendly, efficient service.
• Schedule appointments and manage the clinic calendar.
• Answer incoming phone calls and route inquiries appropriately.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments and process new patient information.
• Support the clinic to maintain optimal performance and patient flow.

Skills

Admin experience

MS Office proficiency

Time management

Multi-tasking

Self-motivation

Adaptability

Learning mindset

Patient care focus

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Ivy Rehab Network in Cranford, NJ, is seeking a Patient Coordinator to support clinical operations and patient experience. You will greet patients, check them in, schedule visits, answer calls, and help maintain smooth daily workflow.

This full-time role requires healthcare admin experience, MS Office proficiency, and a service mindset. Join a patient-centered team with growth opportunities, generous benefits, and a collaborative culture.