Patient Experience & Scheduling Specialist

AEG Vision; Bastrop (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

AEG Vision in Bastrop, Texas is seeking a Patient Care Coordinator to welcome patients, manage check-in/check-out, and verify demographics and insurance information. You will enter patient data into the EMR, answer calls, and help schedule appointments with accuracy and confidentiality.

The role emphasizes strong communication, organization, and attention to detail while maintaining patient privacy and delivering excellent service to patients and vendors.

Qualifications

• High school diploma or equivalent.
• Basic computer literacy.
• Strong organizational skills and attention to detail.
• Strong communication skills (verbal and written).
• Must be able to maintain patient and practice confidentiality.

Responsibilities

• Greet patients, customers, and vendors in a friendly manner as they enter the practice.
• Answer and respond to telephone inquiries professionally and promptly.
• Gather patients' and insurance information; verify demographics in the EMR.
• Verify vision and medical insurance information and enter it into the EMR.
• Explain insurance plans to patients and verify eligibility before appointments.
• Schedule appointments and prepare insurance claims and related reports.

Skills

Strong communication

Organizational skills

Attention to detail

Confidentiality

Education

High school diploma or equivalent

Tools

EMR system

Job description

AEG Vision in Bastrop, Texas is seeking a Patient Care Coordinator to welcome patients, manage check-in/check-out, and verify demographics and insurance information. You will enter patient data into the EMR, answer calls, and help schedule appointments with accuracy and confidentiality.

The role emphasizes strong communication, organization, and attention to detail while maintaining patient privacy and delivering excellent service to patients and vendors.