Patient Experience & Scheduling Lead

Demant; Midland (MI); Vor Ort; USD 22.000 - 28.000; Vollzeit

Benefits dieser Stelle

PTO & Holidays

Work-Life balance

Health Insurance

401K Match

Maternity Leave

Disability Coverage

Life Insurance

Pet Insurance

Hearing Aid Discount

Childcare Savings

Growth Opportunities

Zusammenfassung

HearingLife in Midland, MI is seeking a Patient Care Coordinator for our in-person clinics. You will greet patients, schedule appointments, verify insurance and manage front-office tasks to ensure a welcoming experience and smooth operations.

The ideal candidate has 1–2 years in customer service or healthcare settings, strong communication, and organizational skills. We offer comprehensive benefits including PTO, health/dental/vision, 401K match, and life insurance.

Qualifikationen

• High school diploma or GED required, associate degree preferred.
• 1–2 years of experience in customer service, administrative, or healthcare-related roles.
• Strong interpersonal and communication skills, detail-oriented.

Aufgaben

• Greet patients and deliver excellent customer service.
• Handle 50–75 inbound/outbound calls daily.
• Schedule and confirm patient appointments.
• Collect and verify insurance information.
• Manage office supplies and payments.
• Maintain HIPAA compliance.

Kenntnisse

Interpersonal skills

Communication

Organizational skills

Multitasking

Customer service

Ausbildung

High school diploma or GED

Associate degree preferred

Tools

Scheduling software

EMR systems

Jobbeschreibung

HearingLife in Midland, MI is seeking a Patient Care Coordinator for our in-person clinics. You will greet patients, schedule appointments, verify insurance and manage front-office tasks to ensure a welcoming experience and smooth operations.

The ideal candidate has 1–2 years in customer service or healthcare settings, strong communication, and organizational skills. We offer comprehensive benefits including PTO, health/dental/vision, 401K match, and life insurance.