Patient Care Coordinator — Growth, PTO & 401K

HearingLife; Novi (MI); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

PTO & Paid Holidays

Medical, dental, vision, and HSA

401K+ Match

Maternity Leave

Short/Long-term Disability

Free Life Insurance

Pet Insurance

Steeply discounted Hearing Aids and 
P

Daycare Flex Savings Plan

Growth and development opportunities

Job summary

HearingLife in Novi, MI is hiring a Patient Care Coordinator to be the welcoming face of our clinics. You will support revenue goals by attracting patients, handling admin tasks, and coordinating patient needs with care teams.

Requirements include a high school diploma or GED, 1–2 years in a customer service or healthcare setting, and proficiency with scheduling software and EMR systems. This is a full-time, in-office role with strong growth opportunities.

Qualifications

• Customer service or healthcare experience preferred.
• Strong communication and organizational abilities required.
• Comfortable with scheduling software and EMR systems.

Responsibilities

• Greet patients and deliver high level customer service.
• Handle inbound/outbound calls and schedule appointments.
• Verify insurance information and process payments.
• Maintain office cleanliness and HIPAA compliance.

Skills

Interpersonal skills

Communication

Organizational skills

Multitasking

Time management

Tech savvy

Education

High school diploma or GED

Associate degree preferred

Tools

Scheduling software

EMR systems

Job description

HearingLife in Novi, MI is hiring a Patient Care Coordinator to be the welcoming face of our clinics. You will support revenue goals by attracting patients, handling admin tasks, and coordinating patient needs with care teams.

Requirements include a high school diploma or GED, 1–2 years in a customer service or healthcare setting, and proficiency with scheduling software and EMR systems. This is a full-time, in-office role with strong growth opportunities.