Patient Experience & Scheduling Coordinator

VSP Vision; Town of Texas, Northern (WI, KY); Hybrid; USD 23,000 - 25,000; Full time

Job summary

VSP Vision is seeking a Patient Coordinator (Eye Trends) in Spring, TX to deliver a high-quality patient experience by greeting patients, managing check-in/out, and ensuring smooth flow through the eye care journey.

You will document patient information, schedule appointments, handle inquiries by phone/email/fax, maintain records, and support front desk operations while collaborating with staff and doctors.

Qualifications

• One to two years of administrative experience with at least one year providing administrative support.
• Ability to successfully perform multiple tasks in a fast-paced environment.
• Working knowledge of MS Office package.
• Excellent verbal and written communication to document situations and confirm agreements.

Responsibilities

• Greet patients and manage check-in/out to ensure patient satisfaction.
• Document patient information, update records, and collect payments.
• Answer and triage inquiries via telephone, email, and fax.
• Maintain patient records with confidentiality and accuracy.
• Coordinate scheduling to maintain patient flow and prepare charts.
• Perform confidential administrative functions and file transmission.
• Keep front desk organized and support cross-department projects.

Skills

Administrative experience

Verbal communication

Written communication

Interpersonal skills

Problem solving

Multitasking

Discretion

Tools

MS Office Suite

Job description

VSP Vision is seeking a Patient Coordinator (Eye Trends) in Spring, TX to deliver a high-quality patient experience by greeting patients, managing check-in/out, and ensuring smooth flow through the eye care journey.

You will document patient information, schedule appointments, handle inquiries by phone/email/fax, maintain records, and support front desk operations while collaborating with staff and doctors.