Patient Experience & Scheduling Coordinator — Bonuses

ADP, Inc.; Reno (NV); On-site; USD 21,000 - 24,000; Full time

Job summary

VSP Vision is seeking a Patient Coordinator at Arlington Eye Center to deliver a high-quality patient experience, welcome patients, and manage efficient flow through the eye care journey.

Responsibilities include greeting, check-in/out, recordkeeping, answering inquiries, scheduling, and cross-training across departments. On-site role with standard administrative duties and commitment to patient confidentiality.

Qualifications

• One to two years of administrative experience with at least one year providing admin support.
• Strong ability to multi-task in a fast-paced environment.
• Working knowledge of MS Office package.
• Effective verbal communication to prioritize tasks and handle calls/inquiries.
• Effective written communication to document situations and confirm agreements.

Responsibilities

• Prioritize patient satisfaction by greeting and managing check-in/check-out.
• Document patient information, update records and collect payments.
• Answer and triage inquiries via phone, email and fax promptly.
• Maintain confidential patient records and secure files.
• Coordinate scheduling to maintain patient flow and charts.
• Perform confidential admin functions and transmit information to outside agencies.
• Keep front desk organized; support cross-department projects when needed.

Skills

Administrative experience

MS Office

Verbal communication

Written communication

Multi-tasking

Tools

MS Office package

Job description

VSP Vision is seeking a Patient Coordinator at Arlington Eye Center to deliver a high-quality patient experience, welcome patients, and manage efficient flow through the eye care journey.

Responsibilities include greeting, check-in/out, recordkeeping, answering inquiries, scheduling, and cross-training across departments. On-site role with standard administrative duties and commitment to patient confidentiality.