Patient Experience & Scheduling Coordinator

Upstream Rehabilitation Inc.; Tega Cay (SC); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Annual Charity Day

Medical, Dental, Vision, Life, Short-/

3-week Paid Time Off + holidays

401K + company match

Job summary

BenchMark Physical Therapy in Tega Cay, SC, is hiring a Patient Care Coordinator I to support clinic growth and patient intake. This entry-level role emphasizes strong customer service, efficient front-office operations, and accurate scheduling and billing processes.

You will learn multiple computer programs, assist with referrals, verify insurance, and help create a welcoming patient experience in a busy clinical setting.

Qualifications

• High School Diploma or equivalent.
• Excellent customer service skills.
• Ability to multitask and meet deadlines.
• Strong time management and presentation skills.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Create an inviting clinic atmosphere.
• Monitor arrival rate and patient experience.
• Manage schedule and non-clinical documentation.
• Attend required training and compliance sessions.

Skills

Customer service

Multitasking

Time management

Communication skills

Organization

Education

High School Diploma

Tools

Raintree

Job description

BenchMark Physical Therapy in Tega Cay, SC, is hiring a Patient Care Coordinator I to support clinic growth and patient intake. This entry-level role emphasizes strong customer service, efficient front-office operations, and accurate scheduling and billing processes.

You will learn multiple computer programs, assist with referrals, verify insurance, and help create a welcoming patient experience in a busy clinical setting.