Patient Experience & Scheduling Specialist

Upstream; Chesterfield Court House (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, Short‑/

Job summary

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Chesterfield, VA. This entry-level office role supports clinic operations with strong customer service and multitasking across multiple computer programs.

You will greet patients, schedule referrals, verify insurance, collect payments, and maintain an organized front office while learning and growing in a collaborative team environment within a respected

Qualifications

• High School Diploma or equivalent.
• Excellent communication skills and ability to relate to office staff and leadership.
• Ability to multitask, meet deadlines, and work with minimal supervision.

Responsibilities

• Greet patients in a welcoming manner.
• Schedule referrals and patient visits.
• Verify insurance coverage.
• Collect payments and maintain front office.
• Support clinic operations and learn up-to-date processes.

Skills

Communication skills

Multitasking

Time management

Team player

Education

High School Diploma or equivalent

Job description

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Chesterfield, VA. This entry-level office role supports clinic operations with strong customer service and multitasking across multiple computer programs.

You will greet patients, schedule referrals, verify insurance, collect payments, and maintain an organized front office while learning and growing in a collaborative team environment within a respected