Patient Care & Scheduling Specialist

Upstream Rehabilitation Inc.; Newport (TN); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Charity Day

Benefits package

PTO 3 weeks + holidays

401K match

Zusammenfassung

BenchMark Physical Therapy in Newport, TN, part of Upstream Rehabilitation, is seeking a Patient Care Coordinator. This entry-level office role supports clinic operations, delivers excellent customer service, and learns multiple computer programs daily.

The PCC-I collaborates with the Clinic Director to ensure efficient procedures and a welcoming patient experience. The role involves greeting patients, scheduling referrals, verifying insurance, collecting payments, and maintaining front-office

Qualifikationen

• High School Diploma or equivalent.
• Excellent communication and customer service skills.
• Ability to multitask and stay organized in a fast-paced clinic.
• Time management and teamwork are essential.

Aufgaben

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Create an inviting clinic atmosphere.
• Make all welcome calls.
• Monitor and influence arrival rate through a great patient experience.
• Manage schedule efficiently.
• Handle non-clinical documentation and deposits.
• Monitor inventory and participate in training as needed.

Kenntnisse

Communication skills

Multitasking

Time management

Presentation skills

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

BenchMark Physical Therapy in Newport, TN, part of Upstream Rehabilitation, is seeking a Patient Care Coordinator. This entry-level office role supports clinic operations, delivers excellent customer service, and learns multiple computer programs daily.

The PCC-I collaborates with the Clinic Director to ensure efficient procedures and a welcoming patient experience. The role involves greeting patients, scheduling referrals, verifying insurance, collecting payments, and maintaining front-office