Patient Experience Coordinator

Benchmark Physical Therapy and Wellness Center, LLC; Newport (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Annual paid Charity Day

Medical, Dental, Vision, Life, Short‑/

Job summary

BenchMark Physical Therapy in Newport, TN is seeking a Patient Care Coordinator I to support clinic growth through efficient front-office operations and patient intake processes.

You will greet patients, schedule referrals, verify insurance, and handle non-clinical documentation while delivering exceptional customer service in a fast-paced setting. This is a full-time position offering benefits and opportunities to learn multiple programs within Upstream Rehabilitation.

Qualifications

• High School Diploma or equivalent.
• Strong communication and customer service skills.
• Ability to multitask and manage time effectively.
• Presentation skills and teamwork.

Responsibilities

• Greets patients and maintains welcoming clinic atmosphere.
• Schedules referrals and patient visits.
• Verifies insurance coverage for patients.
• Manages front office operations and non-clinical documentation.
• Supports clinic growth in collaboration with the Clinic Director.

Skills

Customer service

Multitasking

Administrative skills

Time management

Communication

Education

High School Diploma or equivalent

Job description

BenchMark Physical Therapy in Newport, TN is seeking a Patient Care Coordinator I to support clinic growth through efficient front-office operations and patient intake processes.

You will greet patients, schedule referrals, verify insurance, and handle non-clinical documentation while delivering exceptional customer service in a fast-paced setting. This is a full-time position offering benefits and opportunities to learn multiple programs within Upstream Rehabilitation.