Patient Care Coordinator - Grow with a Caring Clinic

Upstream; Charleston (SC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Annual paid Charity Day

Medical, Dental, Vision, Life, Short/​

Long Disability Insurance

Job summary

BenchMark Physical Therapy in Charleston, SC is seeking a Patient Care Coordinator I to support clinic growth through efficient front-office operations and patient intake processes. This entry-level role collaborates with the Clinic Director to maintain smooth daily workflows and uphold Upstream Rehabilitation's standards.

The PCC-I will greet patients, schedule referrals, verify insurance, collect payments, and manage non-clinical documentation while delivering excellent customer service in a

Qualifications

• High School Diploma or equivalent required.
• Excellent customer service skills and ability to relate to Business Office and Field leadership.
• Ability to multitask and manage time with minimal supervision.
• Strong organizational skills and attention to detail.

Responsibilities

• Collect money due at time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Provide excellent customer service.
• Create inviting clinic atmosphere.
• Handle welcome calls and improve arrival rate.
• Manage schedules and document routing.
• Oversee non-clinical documentation and deposits.
• Monitor inventory and compliance training.

Skills

Professional communication

Multitasking

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

BenchMark Physical Therapy in Charleston, SC is seeking a Patient Care Coordinator I to support clinic growth through efficient front-office operations and patient intake processes. This entry-level role collaborates with the Clinic Director to maintain smooth daily workflows and uphold Upstream Rehabilitation's standards.

The PCC-I will greet patients, schedule referrals, verify insurance, collect payments, and manage non-clinical documentation while delivering excellent customer service in a